Life Ready

Phoenix House supports young people and their families through a range of services.

We engage young people through specialist case management, assist individuals and families through therapeutic counselling, and create a sense of community and belonging through group work programs and activities.

Details of specific programs and activities

Friends Resilience

The Friends Resilience program is a cognitive behaviour therapy (CBT) based program that provide social and emotional skills training for 4 to 18 year olds aimed at building social and emotional resilience. It is an early intervention and prevention program for anxiety and depression, in which children, adolescents, and adults are taught strategies to cope with anxiety and challenging situations. The program was developed to assist individuals to build resilience and self-esteem and to learn important skills and techniques to cope with difficult and/or anxiety provoking situations. The FRIENDS Resilience was established by Dr Paula Barrett in 1988 and Phoenix House is licensed to run the program, for more information about FRIENDS Resilience please visit

The Feel Good Night program

Feel Good Nights are a chance for young people to feel pampered and spoilt. It is a fun, creative and social event which provides activities that promote positive ways of managing stress.
Up to 20 young people on any given Feel Good night indulge in a nutritious meal, massages, haircuts, beauty services and a variety of creative activities.

This program is incredibly popular with young people, it has been running at Phoenix House since 1998 and has forged many lasting friendships amongst isolated young people.

Friday Lunches

Friday Lunch is a famous tradition at Phoenix House. This popular, end of week event is a chance for young people and staff to come together to prepare and share a scrumptious banquet. This program works to build community and gives everyone a chance to relax, have fun and enjoy each other’s company.

Friday Lunch is our family meal time and anyone is welcome!

Counselling and Consultation Services

Youth and/or Youth and Family Counselling, Parent Consultation, Life Coaching

To have conversations with parents, young people and/or their families that:

– focus on their best hopes

– focus on what is already working to help realise those hopes

Given that many people who come to the service may have faced hardship or adversity or may have been socially marginalised, we aim to:

– provide a positive social response

– uphold and affirm the dignity, skills and efforts of people and

– advocate and support socially just outcomes

Teen Talking Circles

Providing a safe space for teenagers to speak their truth, encouraging them to reveal the passions, beauty and dreams, as well as their fears, problems, and insecurities in a supportive, confidential  non-judgmental environment.

Start: 21 February 2018

Duration: 6 weeks

Runs each school term.

For further information contact Wende via email:

Life Skills

The Life Skills program is designed to support young people to develop and sustain basic life skill sets to assist them to transition successfully into adulthood.

Participants develop new skills and knowledge such as cooking, the importance of a healthy lifestyle, budgeting, nutrition, self care,  healthy relationships and communication skills.

Yoga / Pilates Class

Phoenix House is committed to the wellbeing and education of the whole person. This class is open to all levels of fitness, and helps to relieve muscular tension while  improving physical confidence.

Start: Friday

Time: 12 to 1 pm

Please contact us if you are interested in joining up. Free event.


Parents' Support

Did you know that you are vital to your son or daughter’s success?

Phoenix House offers a free monthly support forum for parents of teens. These evenings are open to all parents and carers – especially those whose teens are at risk or struggling. We discuss, question, explore attitudes, look at research and share strategies.

When we support each other we’re stronger!

You do not need to have your teen enrolled in our programs to access this support.

We meet on a Wednesday evening, and we’d love if you could join us! Please note that bookings are essential.

For further information or to reserve,  please contact Wende Jowsey. E: or phone (02) 9437 0077

Alumni Group

The Alumni Group is a network of former Phoenix House clients who contribute to the design of future Phoenix House programs, help evaluate and review current programs. Leadership training is offered to all members of the Alumni Group and members are offered the opportunity to work with current clients in a mentoring role.