Learn Ready | Work Ready | Life Ready


We provide a fully integrated, wrap around service model. Every year we provide support servicesand programs to more than 500 young people and their families.


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our stories

Bec's Story

I’m now an experienced English/Drama teacher specialising in flexible education but I’ve had a long journey to get to where I am today. My early childhood was marked by a very disruptive home life with bouts of homelessness, living in care and sporadic schooling.

I became a client of Phoenix House in my late teens and I remember clearly a supportive, kind and caring environment for the first time in my life. It was like I could exhale for the first time.

What I remember most about my time being supported by Phoenix House was the laughter. I was so surprised that I could get the support I needed without it being a dark and depressing experience. This approach really helped me feel positive for my future and end encouraged me to find what I was passionate about. My journey to becoming a teacher was a long one but with Phoenix House’s support at the beginning I would never have got there.

I worked hard to become a teacher but will always acknowledge the significant role Phoenix House played in helping me have a future.



Crows Nest Festival

On Sunday the Crows Nest Festival  celebrated it’s 28th year with  200 stall holders, lively bands, entertainment areas, pony rides, craftspeople and street entertainers. With

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Gaining and retaining employment

We partner with leading industry training providers in Retail, Hospitality and Trade to give young people supportive pathways to gaining and retaining employment. This is an integr

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Learn Ready for a brighter future

The Learn Ready strand of Phoenix House’s wrap-around service is very specifically targeted at the pivotal Year 10 point. Many of our young people have disengaged with education,

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Need help?

Do you or someone you know need help? We can help direct you to the most appropriate services in your local area.

Phoenix House provides early intervention and support services for young people. If you or someone you know needs support to finish school, get work experience, life skills, individual and family counselling – we’re here to help.

Want to help?

By supporting Phoenix House you can make a real difference to the work that we do.

Explore ways you or your organisation can invest in young people.