Learn Ready | Work Ready | Life Ready


We provide a fully integrated, wrap around service model. Every year we provide support servicesand programs to more than 500 young people and their families.


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our stories

Bella's Story

I grew up in a fairly well-off family on Sydney’s North Shore with a nice house and went to a private school. To an outsider my life looked quite good and I didn’t fit the stereotype of a homeless young person. But my home wasn’t a safe place and I suffered many years of abuse. I did try and let people know what was going on but they usually didn’t believe me.

I found Phoenix House when I was 17 after a teacher at TAFE really got what was going on for me at home. Phoenix became my family. I have accessed all their services including counselling, living skills, education, job support and social activities. They gave me security and most importantly believed me. They made me the focus – the first time anyone had done that.

It’s not just about having a room or a house but a home. It’s not just about getting a job but learning how to live again and keep that job.

Growing up in an affluent area doesn’t mean young people don’t need help. Phoenix House helped me to completely turn my life around.

I’ve completed school and University and now work as an Assistant Manager. At times I still need the support of Phoenix House – even if it’s just talking to someone who really understands me.


Crows Nest Festival

On Sunday the Crows Nest Festival  celebrated it’s 28th year with  200 stall holders, lively bands, entertainment areas, pony rides, craftspeople and street entertainers. With

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Gaining and retaining employment

We partner with leading industry training providers in Retail, Hospitality and Trade to give young people supportive pathways to gaining and retaining employment. This is an integr

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Learn Ready for a brighter future

The Learn Ready strand of Phoenix House’s wrap-around service is very specifically targeted at the pivotal Year 10 point. Many of our young people have disengaged with education,

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Need help?

Do you or someone you know need help? We can help direct you to the most appropriate services in your local area.

Phoenix House provides early intervention and support services for young people. If you or someone you know needs support to finish school, get work experience, life skills, individual and family counselling – we’re here to help.

Want to help?

By supporting Phoenix House you can make a real difference to the work that we do.

Explore ways you or your organisation can invest in young people.